Hybrid Customer Support & Inside Sales Specialist

Trane Technologies; Glen Burnie (MD); On-site; USD 56,482,000 - 114,078,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Student debt support

Job summary

Trane Technologies in Glen Burnie, MD is seeking a Customer Specialist to deliver sales and service support across the district. You will respond to inquiries, process quotes and orders, and assist Account Managers while maintaining strong customer relationships.

The role requires regular onsite presence with some flexibility to choose location on Fridays, and a background in HVAC or mechanical systems is preferred. Competitive benefits are offered.

Qualifications

• High school diploma or GED; 2+ years inside sales or related experience.
• HVAC or mechanical background preferred.
• Strong customer-service, sales, and relationship-building skills.
• Proficient with Microsoft Office tools.

Responsibilities

• Respond to customer inquiries via phone and email, identify needs, and provide solutions.
• Process quotes and orders for Account Managers with high accuracy.
• Provide technical support and identify additional sales opportunities.
• Support store operations and events; assist with inventory tasks.

Skills

Customer service

Sales

Relationship building

Microsoft Office

High energy

Education

High School Diploma

Tools

HVAC systems

Job description

Trane Technologies in Glen Burnie, MD is seeking a Customer Specialist to deliver sales and service support across the district. You will respond to inquiries, process quotes and orders, and assist Account Managers while maintaining strong customer relationships.

The role requires regular onsite presence with some flexibility to choose location on Fridays, and a background in HVAC or mechanical systems is preferred. Competitive benefits are offered.