Hybrid Customer Success & Support Specialist

WASH; Hicksville (NY); Hybrid; USD 40,000 - 50,000; Full time

Job summary

WASH is looking for a Customer Service Representative in Hicksville, NY to provide exceptional service in a hybrid work schedule. This role involves managing customer interactions in a fast-paced environment and supporting the Sales and Operations teams.

The ideal candidate will have a Bachelor's degree, 1-2 years of experience in customer service, and excellent communication skills. Proficiency in MS Office is a plus.

Qualifications

• Minimum of 1-2 years of customer service experience.
• Ability to work one weekend day per week.
• Excellent English verbal and written communication skills.

Responsibilities

• Provide best-in-class customer service.
• Achieve and maintain quality assurance standards.
• Take ownership during customer interactions.

Skills

Customer service

Active listening

Communication skills

Proficiency in MS Office

Education

Bachelor’s degree or equivalent experience

Job description

WASH is looking for a Customer Service Representative in Hicksville, NY to provide exceptional service in a hybrid work schedule. This role involves managing customer interactions in a fast-paced environment and supporting the Sales and Operations teams.

The ideal candidate will have a Bachelor's degree, 1-2 years of experience in customer service, and excellent communication skills. Proficiency in MS Office is a plus.