Hybrid Customer Solutions Specialist - Pricing & Support

Parts Town; Parc (NY); Hybrid; USD 37,348 - 50,403; Full time

Benefits offered by this job

Quarterly profit-sharing bonus

Hybrid work schedule

Team member appreciation events

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay options

Job summary

An industry-leading distributor based in Parc, New York is seeking a Customer Solutions Specialist to join their team. This role involves handling customer interactions, processing requests, and providing top-notch service. Candidates should have at least 1 year of customer service experience and possess strong communication skills. The position offers a hybrid work schedule along with competitive pay and benefits, including profit-sharing bonuses and health insurance. Join a supportive team that values hard work and camaraderie.

Qualifications

• 1 year of customer service experience required.
• Stellar organizational, multi-tasking, and computer skills.
• Ability to maintain a friendly demeanor while handling calls.

Responsibilities

• Assist with pricing, quote generation, and parts identification.
• Handle approx. 50-70 inbound calls daily.
• Collaborate with customers and manufacturers to meet needs.

Skills

Customer service experience

Organizational skills

Multi-tasking abilities

Proficient in MS Office

Excellent communication

Bilingual (plus)

Job description

An industry-leading distributor based in Parc, New York is seeking a Customer Solutions Specialist to join their team. This role involves handling customer interactions, processing requests, and providing top-notch service. Candidates should have at least 1 year of customer service experience and possess strong communication skills. The position offers a hybrid work schedule along with competitive pay and benefits, including profit-sharing bonuses and health insurance. Join a supportive team that values hard work and camaraderie.