Parts Solutions Specialist - Hybrid, High-Volume Support

Parts Town; Litchfield Park (AZ); Hybrid; USD 37,348 - 50,403; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Paid time off and sick leave

Monthly IT stipend

Employee assistance programs

Job summary

A leading restaurant equipment distributor is seeking a Customer Solutions Specialist to provide exceptional service through handling inbound interactions. Responsibilities include pricing, order processing, and collaborating with customers. The ideal candidate has customer service experience, strong organizational skills, and proficiency in MS Office. A hybrid work model is offered with a competitive salary range of $37,348.78 – $50,403.56 annually, along with comprehensive benefits including health insurance and a 401(k).

Qualifications

• At least 1 year of customer service experience, either face-to-face or via telephone.
• Ability to handle high-volume calls with a friendly demeanor.
• Proficiency in MS Office and a reliable high-speed internet connection.

Responsibilities

• Handle 50–70 inbound customer interactions a day.
• Process customer requests like order entries and status updates.
• Collaborate with customers and internal departments to meet needs.

Skills

Customer service experience

Organizational skills

Multitasking abilities

MS Office proficiency

Strong communication skills

English proficiency

Job description

A leading restaurant equipment distributor is seeking a Customer Solutions Specialist to provide exceptional service through handling inbound interactions. Responsibilities include pricing, order processing, and collaborating with customers. The ideal candidate has customer service experience, strong organizational skills, and proficiency in MS Office. A hybrid work model is offered with a competitive salary range of $37,348.78 – $50,403.56 annually, along with comprehensive benefits including health insurance and a 401(k).