Hybrid Customer Service Rep - Construction Materials

Energy Jobline ZR; Bothell (WA); Híbrido; USD 36.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

CampusPoint in Bothell is seeking a Customer Service Representative to join a busy, customer-focused team. You will handle high-volume inquiries, process orders, and help deliver quotes while building strong client relationships.

The role starts on-site with training, then transitions to a hybrid schedule offering two remote days (Mondays and Fridays) and in-office Tue–Thu. Pay is $26-$28 per hour, commensurate with experience.

Formación

• Experience in customer-service roles (call center, retail, or admin).
• Construction background is a plus; training provided.
• Strong written and verbal communication skills.
• Able to handle high call volumes and converse confidently.
• Proactive, energetic, and a team player.

Responsabilidades

• Handle high-volume customer inquiries by phone with tailored recommendations.
• Process orders using Command Alkon and JWS dispatch systems.
• Prepare quotes and answer customer questions professionally.
• Collaborate with sales, QA, and team to ensure order accuracy.
• Provide top-notch customer service and build client relationships.
• Perform other duties as assigned.

Conocimientos

Customer service

Communication

Multi-tasking

Team player

Phone skills

Herramientas

Command Alkon

JWS dispatch

Descripción del empleo

CampusPoint in Bothell is seeking a Customer Service Representative to join a busy, customer-focused team. You will handle high-volume inquiries, process orders, and help deliver quotes while building strong client relationships.

The role starts on-site with training, then transitions to a hybrid schedule offering two remote days (Mondays and Fridays) and in-office Tue–Thu. Pay is $26-$28 per hour, commensurate with experience.