Service Representative - Bremerton, WA

Pacific Coast Supply, LLC; Bremerton (WA); On-site; USD 27,304 - 31,684; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and sick time

Employee wellness programs

Job summary

Pacific Coast Supply, LLC is looking for a highly motivated Service Representative in Bremerton, WA. The role focuses on building strong relationships with contractors and providing top-tier customer service while ensuring smooth order fulfillment.

Ideal candidates will have at least 6 months in customer service, excellent communication skills, and the ability to manage multiple tasks independently. Benefits include medical, dental, and vision insurance, a 401(k) plan, and paid vacation.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Ability to manage your time, pipeline, and follow‑ups independently.

Responsibilities

• Assist customers with order‑related transactions and inquiries.
• Build and maintain relationships with contractors and builders.
• Provide top‑tier customer service and manage orders.
• Input orders accurately and operate the cash register.

Skills

Customer service experience

Excellent communication skills

Time management

Telephone etiquette

Job description

City: Bremerton, WA
State: WA
Country/Region: US

Job Description

We are looking for a highly motivated Service Representative to join our growing team. This role involves building and maintaining strong relationships with contractors, builders and key accounts, providing top‑tier customer service, and ensuring smooth order fulfillment in a fast‑paced environment.

Essential Duties and Responsibilities

• Assist customers with order‑related transactions and inquiries under the direction of the Branch Manager.
• Build and maintain strong relationships with contractors, builders, and other key accounts.
• Represent a wide range of in-demand building products and value‑added services.
• Provide top‑tier customer service and follow through on orders and account needs.
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.

Job Requirements

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service, verbal, and written communication skills.
• Ability to manage your time, pipeline, and follow‑ups independently.
• Valid driver’s license and clean driving record.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match and profit sharing.
• Flexible spending accounts.
• Paid vacation and sick time.
• Employee wellness programs.
• Upon promotion to Outside Sales Rep – competitive base salary + uncapped commission.

Compensation

$19.82 - $23.00 Hourly

Markets

• Nearest Major Market: Tacoma
• Nearest Secondary Market: Seattle

We are an equal opportunity employer and promote a drug‑free workplace.