Hybrid Customer Service Pro - 1st Shift (Sales & Support)

Stryker Corporation; Wood Dale (IL); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Stryker Corporation is seeking a Customer Service Representative for a hybrid role in Wood Dale, IL. You will handle inquiries related to sales, promotions, installations, and communications, providing phone support to sales teams and healthcare professionals.

You will maintain accurate records, assist with invoicing disputes, manage pricing in ERP systems, and support quality initiatives in the customer service workflow.

Qualifications

• Minimum 2 years of customer service experience.
• Typing speed 50+ WPM.
• Ability to handle inquiries from sales and healthcare professionals.

Responsibilities

• Provide phone support for inquiries related to sales and healthcare professionals.
• Engage with customers in a courteous, prompt manner to foster positive relationships.
• Maintain records of interactions and transactions in the ERP/CRM systems.

Skills

Customer service

Typing speed 50 wpm

Two years experience

Healthcare knowledge

Education

High School Diploma or GED

Tools

ERP

CRM

SAP

Job description

Stryker Corporation is seeking a Customer Service Representative for a hybrid role in Wood Dale, IL. You will handle inquiries related to sales, promotions, installations, and communications, providing phone support to sales teams and healthcare professionals.

You will maintain accurate records, assist with invoicing disputes, manage pricing in ERP systems, and support quality initiatives in the customer service workflow.