Hybrid Senior Customer Service Rep — Medical Devices

Stryker; United States; Hybrid; USD 34,977 - 55,916; Full time

Job summary

Stryker is looking for a Customer Service Representative in the United States to handle incoming calls and email requests, ensuring strong communication with customers.

The ideal candidate should have a High School Diploma and three years of relevant experience. Skills in Salesforce and order processing are preferred. The position offers a hybrid work model, allowing for in-office work two days a week.

Salary ranges from $25.39 to $40.59 per hour depending on experience level.

Qualifications

• Three years of relevant work experience required.
• Preferred experience as account representative or in customer service.

Responsibilities

• Answer incoming calls and process email requests.
• Build and maintain relationships with customers.
• Perform Salesforce data entry and meet KPIs.

Skills

Customer service experience

Salesforce data entry

Order processing

Communication skills

Education

High School Diploma or GED

Tools

Oracle

Salesforce

NetSuite

Job description

Stryker is looking for a Customer Service Representative in the United States to handle incoming calls and email requests, ensuring strong communication with customers.

The ideal candidate should have a High School Diploma and three years of relevant experience. Skills in Salesforce and order processing are preferred. The position offers a hybrid work model, allowing for in-office work two days a week.

Salary ranges from $25.39 to $40.59 per hour depending on experience level.