Hybrid Customer Experience Banker | Remote-Eligible

Huntington Bancshares, Inc.; Charleston (WV); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Flexible work arrangement

Equal Opportunity Employer

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately and promoting appropriate banking products and services.

The role emphasizes expert customer service, proactive relationship growth, and educating customers on deposits while adhering to all policies and risk controls. Some positions may offer flexible work arrangements in our branch network.

Qualifications

• Minimum of 1 year in customer service or related field.
• Familiarity with deposit products and banking services.
• Ability to identify opportunities to grow customer relationships.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Proactively grow relationships through disciplined sales and referrals.
• Educate customers and refer to other bank areas to deepen relationships.
• Adhere to policies and procedures; demonstrate strong communication and presentation skills.

Skills

Customer service

Sales

Communication

Banking knowledge

Education

High School Diploma or GED

Tools

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately and promoting appropriate banking products and services.

The role emphasizes expert customer service, proactive relationship growth, and educating customers on deposits while adhering to all policies and risk controls. Some positions may offer flexible work arrangements in our branch network.