Hybrid Banking & Customer Experience Specialist

Huntington National Bank; Hattiesburg (MS); On-site; USD 34,000 - 46,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers at our branch. You will act as a Financial Concierge, retain and grow relationships, and guide customers to deposit and other banking products while handling transactions accurately.

We emphasize an inclusive, in-office team environment with opportunities to balance daily tasks and provide exemplary service.

Qualifications

• Minimum 1 year of customer service experience or military service in an administrative role.
• Experience with banking products is a plus.
• Comfort with using mobile and online banking tools.
• Ability to learn and explain deposits and other banking services.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers about consumer deposit products and banking services.
• Identify opportunities to grow customer relationships through a sales-focused approach and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to all policies and procedures related to operations, security, and risk.

Skills

Customer service

Sales

Banking knowledge

Communication

Education

High School Diploma

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers at our branch. You will act as a Financial Concierge, retain and grow relationships, and guide customers to deposit and other banking products while handling transactions accurately.

We emphasize an inclusive, in-office team environment with opportunities to balance daily tasks and provide exemplary service.