Customer Experience Banker - Growth & Relationships

Huntington Bancshares, Inc.; Columbus (OH); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS in Columbus, OH. You will act as a Financial Concierge, handling walk-in customers, identifying goals, and recommending banking products and services to grow relationships.

The role emphasizes customer service excellence, sales opportunities, and adherence to bank policies, with some flexibility for in-office and hybrid work arrangements. Experience in banking is preferred.

Qualifications

• High School Diploma or GED plus 1 year customer service or military service in an admin/contracting/civil affairs or similar role, or a Bachelor's Degree.
• Preferred: 1 year or more in customer service in banking/financial services.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Job description

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS in Columbus, OH. You will act as a Financial Concierge, handling walk-in customers, identifying goals, and recommending banking products and services to grow relationships.

The role emphasizes customer service excellence, sales opportunities, and adherence to bank policies, with some flexibility for in-office and hybrid work arrangements. Experience in banking is preferred.