Hybrid Customer Experience Banker - Grow Key Relationships

Huntington; Charlotte (NC); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker in Charlotte, NC. The role focuses on delivering outstanding service to walk-in customers, resolving issues, and educating clients about deposit products and banking services.

You will proactively identify opportunities to deepen relationships and drive referrals. Ideal candidates have a High School diploma or GED, with 1+ year of customer service experience.

Qualifications

• High School Diploma or GED required; Bachelor’s degree for some roles.
• 1+ year of customer service or military/service in a related admin role or equivalent.
• Preferred: 1+ year in customer service in banking or financial services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and banking services.
• Identify opportunities to grow customer relationships through a sales process and referrals.

Skills

Customer service

Cash handling

Sales skills

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking

Mobile banking

Job description

Huntington Bank is seeking a Customer Experience Banker in Charlotte, NC. The role focuses on delivering outstanding service to walk-in customers, resolving issues, and educating clients about deposit products and banking services.

You will proactively identify opportunities to deepen relationships and drive referrals. Ideal candidates have a High School diploma or GED, with 1+ year of customer service experience.