Hybrid: Customer Experience & AR Specialist

BG MC US Holdings LLC Force Motion Group; Maumee (OH); Hybrid; USD 52,000 - 68,000; Full time

Job summary

BG MC US Holdings LLC Force Motion Group in Maumee, OH is seeking a Customer Excellence & Accounts Receivable Specialist to blend customer service with AR duties in a hybrid role. You will partner with Accounting, Billing, Sales, and Operations to ensure top customer experience and timely invoice payment.

The position requires 3–5 years in customer service or AR in a B2B environment, strong communication, and the ability to manage multiple priorities in a fast-paced setting.

Qualifications

• 3–5 years in customer service, AR, collections, or related roles.
• Experience in B2B manufacturing, industrial, or distribution.
• Strong written and verbal communication; ability to interact with all levels.

Responsibilities

• Serve as primary customer contact via phone and email.
• Manage orders, pricing, delivery, and service inquiries.
• Oversee collections, dispute resolution, and payment recovery.

Skills

Customer service

Accounts receivable

Collections

Inside sales

ERP systems

Excel

Communication skills

Negotiation

Problem solving

Multitasking

Education

High school diploma or associate's degree in business

Tools

Microsoft Office

CRM systems

Customer account tools

Job description

BG MC US Holdings LLC Force Motion Group in Maumee, OH is seeking a Customer Excellence & Accounts Receivable Specialist to blend customer service with AR duties in a hybrid role. You will partner with Accounting, Billing, Sales, and Operations to ensure top customer experience and timely invoice payment.

The position requires 3–5 years in customer service or AR in a B2B environment, strong communication, and the ability to manage multiple priorities in a fast-paced setting.