Hybrid Customer Care Pro: Sales & Orders

Snap-On Tools; Crystal Lake (IL); Hybrid; USD 23,298 - 33,182; Full time

Benefits offered by this job

Competitive pay

Sales bonus opportunity

Hybrid work program

Paid vacation and sick time

Medical, Dental, and Vision insurance

401k with company match

Employee Stock Purchase Program

Annual raises and bonuses

Job summary

Snap-On Tools is seeking Customer Service Representatives for their Crystal Lake Contact Center. In this role, you will handle customer interactions over the phone, email, and text, providing support and resolving issues in a fast-paced environment. The position offers a starting pay of $20.50/hour with opportunities for bonuses and full benefits including medical, 401k with a company match, and paid vacation days. Candidates should possess a high school diploma and the ability to multitask. Hybrid work opportunities are available based on performance.

Qualifications

• Ability to maintain a professional and positive attitude.
• Proficient data entry skills required.
• Ability to work in a busy call center environment.

Responsibilities

• Receive and resolve customer interactions.
• Expedite orders through various vendors.
• Provide technical product support.

Skills

Customer Relations

Data Entry

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Job description

Snap-On Tools is seeking Customer Service Representatives for their Crystal Lake Contact Center. In this role, you will handle customer interactions over the phone, email, and text, providing support and resolving issues in a fast-paced environment. The position offers a starting pay of $20.50/hour with opportunities for bonuses and full benefits including medical, 401k with a company match, and paid vacation days. Candidates should possess a high school diploma and the ability to multitask. Hybrid work opportunities are available based on performance.