Customer Service Representative

Staffmark Group; Crystal Lake (IL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan

Weekly pay

Job summary

Staffmark Group is hiring a Customer Service Representative in Crystal Lake, IL, with a pay rate of $20.50 per hour. This role offers good pay, career growth, and the chance to assist customers daily.

The ideal candidate will have a high school diploma or GED, 3+ years of experience with ERP systems, and strong multitasking skills. Join a welcoming team and make a difference while growing your career.

Excellent benefits including health, dental, vision, and 401(k) plans are available.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in an ERP system.
• Strong multitasking and typing skills.

Responsibilities

• Assist customers with inquiries via calls and texts.
• Maintain accurate records of customer interactions.
• Thrive in a fast-paced team-oriented environment.

Skills

Multitasking

Customer communication

ERP system experience

Tech-savvy

Problem-solving

Professionalism

Education

High school diploma or GED

Job description

Now hiring Customer Service Representative

Crystal Lake, IL

Pay Rate: $20.50 per hour

Shift: 11 am - 7:30 pm

Skip the job board chaos. We're hiring a Customer Service Representative role that offers solid pay, real career growth, and the chance to help customers every day.

What's in it for you?

• Good weekly pay that hits on time, every time
• Health, dental, and vision because you're worth it
• 401(k) to help your future, so you can chill
• Awesome team, real opportunities to grow

We'd love to meet you if you:

• Have a high school diploma or GED (bonus: prior call center experience)
• Can type quickly and accurately while multitasking
• Are tech‑savvy and pick up new systems with ease
• 3 plus years of experience in an ERP system
• Love helping people find solutions and answers
• Bring a calm, empathetic approach to every interaction
• Juggle multiple chats, calls, and tasks seamlessly
• Maintain accurate records of customer issues
• Thrive in a fast‑paced, team‑oriented environment
• Show up with positivity and professionalism

"Communication through Email & text is top tier." Staffmark Associate

Your next customer service paycheck starts here - Apply today.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.