Hybrid Customer Care & Operations Coordinator

Revere Electric Supply Co.; Town of Hartland (WI); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

PTO plan

Paid holidays

401(k) retirement savings plan with 3%

Hybrid schedule

Job summary

Revere Electric Supply Co. is seeking a Customer Care Coordinator in Hartland, WI.

The role centers on assisting customers and teammates with order processing, vendor communication, and daily office operations while maintaining a professional, customer-focused presence. This long-standing, family-owned company offers comprehensive benefits, PTO, a 401(k) match, paid holidays, and a hybrid work arrangement (3 days in office, 2 days remote after training).

Qualifications

• High school diploma required; some college preferred.
• Proficiency in Microsoft Office including Outlook and Excel.
• Excellent organizational and time-management abilities.
• Strong written and verbal communication skills.

Responsibilities

• Answer and direct phone calls.
• Front desk reception and visitor support.
• Maintain office supply levels and report needs.
• Distribute mail and manage interoffice courier tasks.
• Monitor fax queues and distribute documents.
• Process customer orders and vendor communications.
• Support quoting and procurement activities for the team.

Skills

Microsoft Office

Outlook

Excel

Communication skills

Time management

Education

High School Diploma

Some college

Tools

Conexiom

Vendor Portals

Job description

Revere Electric Supply Co. is seeking a Customer Care Coordinator in Hartland, WI.

The role centers on assisting customers and teammates with order processing, vendor communication, and daily office operations while maintaining a professional, customer-focused presence. This long-standing, family-owned company offers comprehensive benefits, PTO, a 401(k) match, paid holidays, and a hybrid work arrangement (3 days in office, 2 days remote after training).