Hybrid Course Administrator — Student & Staff Support

University of Brighton; United States; Hybrid; USD 22,000 - 29,000; Part time

Job summary

University of Brighton is seeking a Course Administrator to support staff and students. You'll work with the Academic Administration Manager and Senior Course Administrators to plan, prioritise and manage a range of activities.

Based at Moulsecoomb Campus with opportunities for some remote working within the UK, the role emphasises customer service, information provision on services and policies, and high-quality administrative support for course teams.

Qualifications

• Experience delivering customer-focused enquiry and support services.
• Experience performing a range of administrative duties.
• Ability to produce written communications clearly and concisely.
• Ability to work proactively to ensure effective service delivery.

Responsibilities

• Handle enquiries from staff, students and external stakeholders.
• Provide information and guidance on university services, policies and procedures.
• Provide administrative support for course teams.
• Deliver friendly, efficient service within defined customer service levels.

Skills

Customer service

Administrative duties

Written communications

Proactive

Time management

Tools

Microsoft Office

Job description

University of Brighton is seeking a Course Administrator to support staff and students. You'll work with the Academic Administration Manager and Senior Course Administrators to plan, prioritise and manage a range of activities.

Based at Moulsecoomb Campus with opportunities for some remote working within the UK, the role emphasises customer service, information provision on services and policies, and high-quality administrative support for course teams.