Multi-Service Operations & Onboarding Administrator

Brighton and Hove Federation; United States; Remote; USD 28,000 - 42,000; Full time

Job summary

Brighton and Hove Federation is seeking a Service Administrator to support multiple services, ensuring smooth day-to-day operations and effective governance. You will assist with recruitment, onboarding of casual staff, and the workforce platform Luna, coordinating rotas and training as required.

As part of the leadership team, you will help monitor KPIs, manage communications with practices, PCNs, patients, and internal stakeholders, and draft internal/external communications while delivering

Qualifications

• Experience delivering admin support across multiple services.
• Experience with recruitment and onboarding of casual staff.
• Strong communication with partners and patients.

Responsibilities

• Coordinate staff rotas across services.
• Support induction and training programs for new staff.
• Maintain the Luna workforce platform and ensure staff access.
• Draft newsletters or internal/external communications as required.
• Engage with clinical and operational leadership on policies and procedures.

Skills

Administrative support

Recruitment onboarding

Stakeholder comms

Data collection

Rota coordination

Governance

Tools

Luna platform

Job description

Brighton and Hove Federation is seeking a Service Administrator to support multiple services, ensuring smooth day-to-day operations and effective governance. You will assist with recruitment, onboarding of casual staff, and the workforce platform Luna, coordinating rotas and training as required.

As part of the leadership team, you will help monitor KPIs, manage communications with practices, PCNs, patients, and internal stakeholders, and draft internal/external communications while delivering