Course & Classroom Management Lead - Hybrid Scheduling

University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

University of Massachusetts Amherst is seeking a Senior Assistant Registrar for Course & Classroom Management to lead the Course and Classroom Management function within the University Registrar’s Office. You will supervise staff, plan term course offerings, and manage classroom scheduling while ensuring equitable access to space and resources.

The role requires collaboration with campus partners, handling scheduling policies, and supporting accessibility accommodations.

Qualifications

• Bachelor’s degree and at least four (4) years of experience in higher education.
• Experience supervising non-student staff.
• Experience with student data systems and end-user reporting tools (e.g. PeopleSoft Query, Microsoft Excel).
• Experience in development or enhancement of complex computerized records systems.
• Excellent written and oral communication skills for diverse audiences.
• Strong organizational skills and ability to manage multiple projects.

Responsibilities

• Supervise the Course and Classroom Management area and staff; set expectations and provide coaching.
• Plan, schedule, and publish course offerings and classroom assignments for each term.
• Serve as primary information source on scheduling policies to faculty and campus partners.
• Coordinate with departments to align scheduling with Provost guidelines and ADA requirements.
• Schedule academic spaces for events and coordinate information across campus.
• Develop and maintain scheduling systems in consultation with leadership and IT.
• Collaborate with CTL/IDEAS/IT to support ADA accommodations for instructors and students.
• Support new student enrollment scheduling in classes and classroom space reservations.
• Train staff and keep stakeholders informed of scheduling process changes.
• Assist with implementing Chancellor/Provost initiatives related to course scheduling.

Skills

Staff supervision

Student data systems

Excel

PeopleSoft/Query

Communication skills

Organizational skills

Independent work

Confidentiality

Adaptability

Learning new tools

Education

Bachelor’s degree

Tools

PeopleSoft Query

Microsoft Excel

Series25

Job description

University of Massachusetts Amherst is seeking a Senior Assistant Registrar for Course & Classroom Management to lead the Course and Classroom Management function within the University Registrar’s Office. You will supervise staff, plan term course offerings, and manage classroom scheduling while ensuring equitable access to space and resources.

The role requires collaboration with campus partners, handling scheduling policies, and supporting accessibility accommodations.