Hybrid Continuous Improvement Lead

Superior Dental Care, Inc.; Cleveland (OH); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

On-site fitness centers or gym subsidy

On-site cafeteria in Brooklyn, OH HQ

Employee discounts

Job summary

Medical Mutual is seeking a Continuous Improvement professional to drive process optimization across our Ohio-based operations. The role focuses on elevating quality, reducing costs, and boosting productivity through Kaizen, metrics, and cross-functional collaboration.

You will mentor colleagues, deliver CI training, and participate in special projects while promoting a culture of sustainable change within the organization.

Qualifications

• Bachelor's degree in business, statistics, analytics, operations management, or related field.
• 3-7+ years of proven continuous improvement experience in a similar role, including project management and business analysis.
• 3-5 years of experience in the health insurance field preferred.

Responsibilities

• Leads continuous improvement projects to improve quality, reduce cost, and increase productivity.
• Develops process metrics and continuous improvement strategy/methodology.
• Collaborates with business managers to implement process metrics and improvement plans.
• Identifies opportunities for improvement and builds stakeholder networks for implementation.
• Mentors colleagues in Continuous Improvement framework and tools.
• Delivers accredited continuous improvement training and conducts post-implementation reviews.

Skills

Process optimization

Change management

Kaizen

Stakeholder management

Education

Bachelor's degree in business/analytics/operations management

Tools

Six Sigma tools

Business process management software

Job description

Medical Mutual is seeking a Continuous Improvement professional to drive process optimization across our Ohio-based operations. The role focuses on elevating quality, reducing costs, and boosting productivity through Kaizen, metrics, and cross-functional collaboration.

You will mentor colleagues, deliver CI training, and participate in special projects while promoting a culture of sustainable change within the organization.