Hybrid Content Design Lead (Manager)

Capital One Group; McLean (VA); Hybrid; USD 165,000 - 188,000; Full time

Job summary

Capital One is seeking a Content Designer, Manager to lead the Experience Design team’s content strategy and design initiatives. You will craft compelling, accessible digital content and mentor junior designers while partnering with product, engineering, and business teams to drive human-centered experiences.

The role emphasizes leadership, collaboration, and strong communication, with hybrid on-site requirements at designated offices.

Qualifications

• At least 5 years of experience in content design, content strategy, or UX writing.
• 6+ years of experience in content design, content strategy, or UX writing.
• Experience leading design projects or teams.
• Proficiency in design and prototyping tools such as Figma.

Responsibilities

• Lead design projects, directing and delegating work for more junior team members and building partnerships with cross-functional stakeholders.
• Co-create innovative solutions to complex problems and influence product strategy.
• Navigate partners and stakeholders with a customer-centered and inclusive design focus.
• Bridge business insights with user needs to shape a shared team perspective.

Skills

Content design

UX writing

Leadership

Collaboration

Communication

Tools

Figma

Job description

Capital One is seeking a Content Designer, Manager to lead the Experience Design team’s content strategy and design initiatives. You will craft compelling, accessible digital content and mentor junior designers while partnering with product, engineering, and business teams to drive human-centered experiences.

The role emphasizes leadership, collaboration, and strong communication, with hybrid on-site requirements at designated offices.