Senior Content Designer & Design Lead

ITSMF; McLean (VA); Hybrid; USD 165,000 - 188,000; Full time

Job summary

Capital One is seeking a Content Designer, Manager to lead the Experience Design team and craft memorable product experiences that reinforce the Capital One brand. This role blends design craft with leadership to shape end-to-end customer journeys.

You will mentor designers, collaborate with product, research, and engineering partners, and help mature the design practice while navigating business constraints. This hybrid role requires onsite presence as per policy.

Qualifications

• At least 5 years of experience in content design, content strategy, or UX writing.
• Experience leading design projects or teams.
• Experience working with an established design system.
• Proficiency in design and prototyping tools such as Figma.

Responsibilities

• Lead design projects and mentor junior team members.
• Influence product strategy through content and UX leadership.
• Collaborate with cross-functional partners to deliver customer-centered solutions.
• Navigate data, research insights and business constraints to shape design decisions.

Skills

Content design

UX writing

Leadership

Collaboration

Design systems

Tools

Figma

Job description

Capital One is seeking a Content Designer, Manager to lead the Experience Design team and craft memorable product experiences that reinforce the Capital One brand. This role blends design craft with leadership to shape end-to-end customer journeys.

You will mentor designers, collaborate with product, research, and engineering partners, and help mature the design practice while navigating business constraints. This hybrid role requires onsite presence as per policy.