Head of Content Design — Consumer & Developer Experience

Capital One; McLean, Richmond, Chicago (VA, VA, IL); On-site; USD 270,000 - 308,000; Full time

Job summary

Capital One is seeking a Senior Director of Content Design to lead the Consumer and Developer Experience Design team. You will define the content vision, scale operations, and partner with product, tech, and design leadership to drive business outcomes.

You will mentor content designers, align with design systems, and advocate for human-centered, data-informed experiences across Capital One products. This role demands strategic influence and exceptional communication with executives.

Qualifications

• At least 10 years leading content design teams.
• At least 10 years working with an established design system.
• At least 3 years managing managers.

Responsibilities

• Lead a team of content designers and leaders.
• Partner with executive stakeholders across Product, Tech and Design.
• Define overarching content vision and strategy for the consumer and developer experience.
• Drive experience excellence and business outcomes across programs.

Skills

Content Design Leadership

Leadership

Human-Centered Design

Collaboration

Communication

Strategic Thinking

Tools

Figma

Job description

Capital One is seeking a Senior Director of Content Design to lead the Consumer and Developer Experience Design team. You will define the content vision, scale operations, and partner with product, tech, and design leadership to drive business outcomes.

You will mentor content designers, align with design systems, and advocate for human-centered, data-informed experiences across Capital One products. This role demands strategic influence and exceptional communication with executives.