Hybrid Consumer Sales & Support Specialist

VELUX Group; Greenwood (IN); Hybrid; USD 36,000 - 45,000; Part time

Benefits offered by this job

Hybrid work arrangement

Job summary

VELUX Group is seeking a Consumer Sales Support Representative in a hybrid role in Greenwood, IN. You will be the key contact for consumers, answering questions, guiding through product options, and helping convert inquiries into sales.

You’ll prepare quotations, support campaigns and product launches, handle basic technical questions, and collaborate with other teams to ensure smooth customer experiences. This role requires an associate degree or equivalent, with strong communication and a

Qualifications

• Associate degree or equivalent combination of education and relevant customer service or sales experience.
• Clear communication and ability to explain product information to customers.
• Comfortable managing multiple inquiries and using Microsoft Office.
• Experience in a call center, sales, SAP, or building-products industry is a plus.

Responsibilities

• Answer product and order questions and provide consultative guidance.
• Recommend suitable VELUX solutions and prepare quotations.
• Help customers understand how daylight and ventilation improve homes.
• Support sales campaigns and new product launches.
• Collaborate with other departments to resolve customer concerns and move cases forward.

Skills

Customer service

Sales experience

Problem solving

Communication

Multitasking

Education

Associate degree

Tools

SAP

Microsoft Office

Job description

VELUX Group is seeking a Consumer Sales Support Representative in a hybrid role in Greenwood, IN. You will be the key contact for consumers, answering questions, guiding through product options, and helping convert inquiries into sales.

You’ll prepare quotations, support campaigns and product launches, handle basic technical questions, and collaborate with other teams to ensure smooth customer experiences. This role requires an associate degree or equivalent, with strong communication and a