Hybrid Commercial Auto Claims Specialist

Liberty Mutual Insurance; Suwanee (GA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Liberty Mutual Insurance in the United States is seeking an Associate Claims Specialist to join a hybrid team. Under direct supervision, you will develop the knowledge and skills needed to conduct thorough investigations, determine liability and compensability, evaluate losses, and negotiate settlements for mid-sized and large commercial claims.

This role involves managing an inventory of property, casualty and disability claims, using loss cost estimates, and coordinating with claimants and

Qualifications

• Requires a bachelor’s degree or equivalent.
• Solid interpersonal, analytical and negotiation abilities.
• Ability to communicate clearly with stakeholders at all levels.

Responsibilities

• Investigates new claims by reviewing reports and gathering information from claimants, customers and witnesses.
• Establishes action plans based on case facts, protocols and resources.
• Manages an inventory of claims and negotiates settlements within prescribed limits.
• Estimates loss costs using available resources and market protocols.
• Confirms or denies coverage based on investigation findings and advises policyholders.
• Uses loss management techniques and updates files with comprehensive reports.

Skills

Interpersonal skills

Analytical thinking

Negotiation

Communication

Customer service

Education

Bachelor's degree

Tools

Claims software

Job description

Liberty Mutual Insurance in the United States is seeking an Associate Claims Specialist to join a hybrid team. Under direct supervision, you will develop the knowledge and skills needed to conduct thorough investigations, determine liability and compensability, evaluate losses, and negotiate settlements for mid-sized and large commercial claims.

This role involves managing an inventory of property, casualty and disability claims, using loss cost estimates, and coordinating with claimants and