Hybrid Auto Bodily Injury Claims Specialist

Liberty Mutual Insurance; Indianapolis (IN); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Liberty Mutual is seeking a Claims Specialist in a hybrid setting to manage a caseload of routine to moderately complex claims from investigation through resolution. The role involves liability decisions, loss evaluation, and settlements while coordinating with claimants, policyholders, attorneys, and other parties.

You will work with ongoing training to enhance skills, with in-office visits required twice a month for certain locations within 50 miles of specified offices, including

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

Skills

Claims experience

Investigations

Negotiation

Regulatory knowledge

Education

BS/BA degree or equivalent

Tools

Licenses

Job description

Liberty Mutual is seeking a Claims Specialist in a hybrid setting to manage a caseload of routine to moderately complex claims from investigation through resolution. The role involves liability decisions, loss evaluation, and settlements while coordinating with claimants, policyholders, attorneys, and other parties.

You will work with ongoing training to enhance skills, with in-office visits required twice a month for certain locations within 50 miles of specified offices, including