Hybrid Commercial Auto Claims Specialist

Liberty Mutual Insurance; Boston (MA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Liberty Mutual Insurance in the Boston area seeks an Associate Claims Specialist. You will develop skills to investigate liability, assess compensability, and negotiate settlements for mid-sized to large commercial accounts.

This hybrid role allows in-office attendance within 50 miles of select offices twice a month and requires collaboration with policyholders and customers. You will gain hands-on training, mentoring, and on-the-job experience while contributing to effective loss management and

Qualifications

• Strong interpersonal and negotiation abilities.
• Analytical skills to gather information and draw conclusions.
• Ability to work with diverse stakeholders and provide clear guidance.
• Bachelor's degree or equivalent educational background.

Responsibilities

• Investigates new claims by reviewing reports and gathering information.
• Establishes action plans based on case facts and resources.
• Manages an inventory of claims and negotiates settlements within limits.
• Estimates loss costs using available resources and protocols.
• Confirms or denies coverage based on investigation findings.
• Utilizes loss management techniques and updates files with reports.
• Provides comprehensive updates and documentation as required.

Skills

Interpersonal skills

Analytical skills

Negotiation

Communication skills

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual Insurance in the Boston area seeks an Associate Claims Specialist. You will develop skills to investigate liability, assess compensability, and negotiate settlements for mid-sized to large commercial accounts.

This hybrid role allows in-office attendance within 50 miles of select offices twice a month and requires collaboration with policyholders and customers. You will gain hands-on training, mentoring, and on-the-job experience while contributing to effective loss management and