Hybrid Commercial Auto Claims Specialist

CNA Insurance; Brea (CA); Hybrid; USD 47.000 - 78.000; Vollzeit

Zusammenfassung

CNA Insurance in California seeks an individual contributor to manage commercial claims of low to moderate complexity within the General Liability line, operating under moderate direction. The role emphasizes investigating, evaluating, and resolving claims per company protocols while maintaining documentation and communicating with insureds and customers.

The position offers a flexible, hybrid work schedule with two days in a CNA office per week, and requires a high school diploma with licensing

Qualifikationen

• High school Diploma required; Associates or Bachelor's Degree preferred.
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
• Prior claim handling or insurance/customer service experience preferred.

Aufgaben

• Manages an inventory of low to moderate complexity and exposure commercial claims by following company protocols to verify policy coverage.
• Contributes to customer satisfaction by interacting professionally with insureds and business partners and providing timely updates.
• Verifies coverage and establishes reserves by reviewing policy language and following claim handling protocols.
• Determines liability and negotiates settlements; escalates to manager as appropriate.
• Identifies subrogation/salvage opportunities or potential fraud and refers for further investigation.
• Maintains compliance with state/local regulatory requirements and company guidelines.

Kenntnisse

Customer service

Communication skills

Analytical mindset

Time management

Independent judgement

Collaboration

Problem solving

Microsoft Office Suite

Ausbildung

High school Diploma

Associate's or Bachelor's Degree preferred

Tools

Microsoft Office Suite

Jobbeschreibung

CNA Insurance in California seeks an individual contributor to manage commercial claims of low to moderate complexity within the General Liability line, operating under moderate direction. The role emphasizes investigating, evaluating, and resolving claims per company protocols while maintaining documentation and communicating with insureds and customers.

The position offers a flexible, hybrid work schedule with two days in a CNA office per week, and requires a high school diploma with licensing