Hybrid Collections Specialist - Reconciliation & Payments

Swipejobs; Charlotte (NC); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Job summary

Swipejobs is hiring for a full-time contract collections role in Charlotte, NC. The position is hybrid, offering two work-from-home days per week with standard business hours (8:00 AM–5:00 PM ET). Competitive benefits include health, dental, vision, and 401k with weekly pay.

The ideal candidate has 1–3 years in collections or related fields, strong communication, and experience with payment negotiations and account reconciliations. SAP and HighRadius experience are preferred.

Qualifications

• 1–3 years of relevant work experience in collections, AR, credit, or related field.
• Strong verbal and written communication skills.

Responsibilities

• Contact customers and creditors by phone and email regarding outstanding payments.
• Act as a liaison between creditors and customers throughout the collections process.
• Monitor and manage assigned customer accounts and initiate collection efforts.
• Negotiate payment arrangements and develop repayment plans to improve collections.
• Reconcile customer accounts and payment records; maintain accurate activity logs.
• Work in a hybrid schedule with two work-from-home days per week.

Skills

Collections

Accounts receivable

Credit experience

Communication

Negotiation

Account reconciliation

Attention to detail

Multitasking

Teamwork

Tools

SAP

HighRadius

Job description

Swipejobs is hiring for a full-time contract collections role in Charlotte, NC. The position is hybrid, offering two work-from-home days per week with standard business hours (8:00 AM–5:00 PM ET). Competitive benefits include health, dental, vision, and 401k with weekly pay.

The ideal candidate has 1–3 years in collections or related fields, strong communication, and experience with payment negotiations and account reconciliations. SAP and HighRadius experience are preferred.