Hybrid Credit & Collections Analyst - Cash Flow Impact

SRG; Charlotte (NC); Hybrid; USD 38,572 - 45,460; Full time

Job summary

A financial services company in Charlotte is seeking a Credit & Collections Analyst for a hybrid role. You will manage customer portfolios, resolve payment issues, and validate billing accuracy. Ideal candidates have strong Excel skills, excellent communication, and 3-5 years of collections experience in a fast-paced environment. This role requires effective negotiation and judgment skills and offers a competitive pay range between $28.00/hr and $33.00/hr.

Qualifications

• 3-5 years of collections experience within an Accounting environment is preferred.
• Experience in multi-company accounting systems is desired.
• Ability to handle high-volume, tight deadline tasks.

Responsibilities

• Responsible for managing an assigned customer portfolio.
• Execute timely follow-ups and manage delinquent accounts.
• Analyze invoices for billing accuracy and ensure terms are applied.

Skills

Excel (Intermediate-Advanced)

Dispute resolution experience

Strong knowledge of billing and collections cycles

Excellent written & verbal communication

Proven ability to multi-task under pressure

Negotiation & judgment

Education

Bachelor's degree in Accounting, Business, or equivalent experience

Tools

Microsoft Office (2010 or later)

Oracle

Job description

A financial services company in Charlotte is seeking a Credit & Collections Analyst for a hybrid role. You will manage customer portfolios, resolve payment issues, and validate billing accuracy. Ideal candidates have strong Excel skills, excellent communication, and 3-5 years of collections experience in a fast-paced environment. This role requires effective negotiation and judgment skills and offers a competitive pay range between $28.00/hr and $33.00/hr.