Collections Analyst l

swipejobs; Charlotte (NC); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Job summary

Swipejobs is hiring for a full-time contract collections role in Charlotte, NC. The position is hybrid, offering two work-from-home days per week with standard business hours (8:00 AM–5:00 PM ET). Competitive benefits include health, dental, vision, and 401k with weekly pay.

The ideal candidate has 1–3 years in collections or related fields, strong communication, and experience with payment negotiations and account reconciliations. SAP and HighRadius experience are preferred.

Qualifications

• 1–3 years of relevant work experience in collections, AR, credit, or related field.
• Strong verbal and written communication skills.

Responsibilities

• Contact customers and creditors by phone and email regarding outstanding payments.
• Act as a liaison between creditors and customers throughout the collections process.
• Monitor and manage assigned customer accounts and initiate collection efforts.
• Negotiate payment arrangements and develop repayment plans to improve collections.
• Reconcile customer accounts and payment records; maintain accurate activity logs.
• Work in a hybrid schedule with two work-from-home days per week.

Skills

Collections

Accounts receivable

Credit experience

Communication

Negotiation

Account reconciliation

Attention to detail

Multitasking

Teamwork

Tools

SAP

HighRadius

Job description

Details:

• $28 per hour pay rate
• Full Time
• Contract
• 2 work-from-home days per week. Hybrid in Charlotte NC-
• 8am - 5pm ET

What's in it for you?

• Health, Dental, Vision insurance offered
• 401k options
• Weekly pay

Only considering candidates with the following:

• 1–3 years of relevant work experience.
• Experience in collections, accounts receivable, credit, or a related field.
• Strong verbal and written communication skills.
• Comfortable handling frequent phone and email communication.
• Ability to negotiate payment arrangements professionally.
• Ability to reconcile accounts and identify discrepancies.
• Strong attention to detail and organizational skills.
• Ability to manage multiple assigned accounts and follow up consistently.
• Ability to work independently and as part of a team.
• Preferred experience: SAP.
• Preferred experience: HighRadius.
• Preferred experience: Credit/Collections experience.

Responsibilities:

• Contact customers and creditors by phone and email regarding outstanding payments.
• Act as a liaison between creditors and customers throughout the collections process.
• Monitor and manage assigned customer accounts.
• Initiate collection and recovery efforts on past-due accounts.
• Negotiate payment arrangements with customers.
• Develop repayment plans to improve collections and payment recovery.
• Reconcile customer accounts and payment records.
• Maintain accurate account and collection activity records.
• Work effectively in a cubicle-based office environment.
• Work Monday–Friday, 8:00 AM–5:00 PM, with a hybrid schedule of 2 work-from-home days per week.