Hybrid Collections Analyst I: Debts & Negotiations

Kelly; Charlotte (NC); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

Term life

Whole life

Accident insurance

Critical illness

A legal plan

Short-term disability

Retirement savings plan

Service bonus and holiday pay plans (8

Transit spending account

Paid sick leave

Job summary

Kelly is seeking a Collections Analyst I in Charlotte, NC (Hybrid: 2 days per week work from home). The role focuses on coordinating between creditors and customers to collect outstanding payments and to initiate recovery efforts, with a pay rate up to $30 per hour on a 6-month W2 contract.

The position requires a High School Diploma or GED plus 1–3 years in collections/credit, and proficiency with MS Office; SAP and High Radius are highly preferred.

Qualifications

• High School Diploma/GED required, plus 1–3 years in collections/credit.
• Experience in collections and negotiating payments.
• Proficient in MS Office; SAP and High Radius preferred.

Responsibilities

• Serve as the main liaison between creditors and customers to collect outstanding payments.
• Monitor assigned accounts and proactively contact debtors to initiate recovery.
• Negotiate payment terms, reconcile accounts, and establish repayment plans to boost collections.

Skills

MS Office

Collections

Education

High School Diploma/GED

Tools

SAP

High Radius

Job description

Kelly is seeking a Collections Analyst I in Charlotte, NC (Hybrid: 2 days per week work from home). The role focuses on coordinating between creditors and customers to collect outstanding payments and to initiate recovery efforts, with a pay rate up to $30 per hour on a 6-month W2 contract.

The position requires a High School Diploma or GED plus 1–3 years in collections/credit, and proficiency with MS Office; SAP and High Radius are highly preferred.