Small Business Collections Lead — Hybrid Coach & Growth

Enova International; Denver (CO); Hybrid; USD 48,400 - 71,600; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Paid parental leave

Employee recognition program

Charitable matching

Job summary

A leading financial technology company is seeking a Small Business Collections Lead in Denver, Colorado. In this hybrid role, you will coach and mentor team members to ensure success and enhance customer experiences. Responsibilities include monitoring team performance and supporting employee engagement. The ideal candidate has extensive collections and leadership experience. This position offers a competitive salary and comprehensive benefits.

Qualifications

• 3 or more years of collections experience, preferably B2B.
• 1 or more years of leadership experience.
• Excellent interpersonal skills essential for collaboration.

Responsibilities

• Monitor metrics and performance criteria to improve team productivity.
• Assist with coaching sessions and one-on-one meetings.
• Support employee engagement through recognition tools.

Skills

Collections experience

Leadership experience

Proficiency in Excel

Interpersonal skills

Adaptability

Job description

A leading financial technology company is seeking a Small Business Collections Lead in Denver, Colorado. In this hybrid role, you will coach and mentor team members to ensure success and enhance customer experiences. Responsibilities include monitoring team performance and supporting employee engagement. The ideal candidate has extensive collections and leadership experience. This position offers a competitive salary and comprehensive benefits.