Hybrid Collections Specialist - AR, Billing & Payments

XPO; North Richland Hills (TX); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Life and disability insurance

13 days PTO

9 paid holidays

401(k) with company match

Education assistance

Job summary

XPO is seeking a Collections Specialist for a hybrid role in the US. You will handle high-volume accounts, generate and analyze AR reports, and coordinate with internal teams to resolve delinquencies. Proficiency in Excel and MS Office is required, with knowledge of Mainframe/Oracle/GetPaid systems beneficial.

A strong work ethic and multitasking ability are essential. The position offers competitive compensation and comprehensive benefits, including health insurance from day one, life and

Qualifications

• 1 year of high-volume collection experience.
• Proficiency with Microsoft Office products including Excel.
• High school diploma or equivalent required.
• Knowledge of Mainframe, Oracle, and GetPaid systems.
• Ability to prioritize and manage multiple responsibilities.
• Strong work ethic and attention to detail.

Responsibilities

• Generate reports, identify invoices, upload documents, manage AR and notate changes in systems.
• Manage accounts receivable to ensure timely data input of debt resolution in third-party systems.
• Engage EDI onboarding team for transmissions and mapping success or failure and resolve root causes.
• Identify billing, pricing, and accessorial trends to report to the collector.
• Monitor payment status from third-party system and update internal records.

Skills

Collections experience

Excel

MS Office

Multitasking

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Mainframe

Oracle

GetPaid

Job description

XPO is seeking a Collections Specialist for a hybrid role in the US. You will handle high-volume accounts, generate and analyze AR reports, and coordinate with internal teams to resolve delinquencies. Proficiency in Excel and MS Office is required, with knowledge of Mainframe/Oracle/GetPaid systems beneficial.

A strong work ethic and multitasking ability are essential. The position offers competitive compensation and comprehensive benefits, including health insurance from day one, life and