Accounts Receivable & Collections Specialist (Hybrid)

Visual Edge IT; North Canton (OH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Life insurance ($25k)

PTO

Seven paid holidays

Employee Assistance Program

Wellness programs

Job summary

Visual Edge IT is seeking an organized Accounts Receivable Specialist with a strong emphasis on collections. Hybrid work arrangement with two days per week on-site, and responsibility for follow-up with customers, collecting on past-due balances, and ensuring accurate billing.

The ideal candidate has 2+ years in AR/Collections, strong customer service, and proficiency with Microsoft Office and ERP systems. A detail-oriented, problem-solving mindset is essential for success in this role.

Qualifications

• 2+ years in accounts receivable, collections, or related finance role.
• Experience delivering excellent customer service and resolving disputes.
• Proficiency with Microsoft Office Suite and ERP systems.

Responsibilities

• Proactively manage AR aging and contact customers to collect past-due balances.
• Make collection calls and emails with professionalism and persistence.
• Address payment discrepancies and unapplied cash; resolve disputed invoices.
• Process invoices and statements and ensure timely delivery to customers.
• Maintain accurate notes in the ERP/accounting system.

Skills

Collections skills

Customer service

Detail oriented

Organization

Problem solving

Communication

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

E-Automate

ERP system

Job description

Visual Edge IT is seeking an organized Accounts Receivable Specialist with a strong emphasis on collections. Hybrid work arrangement with two days per week on-site, and responsibility for follow-up with customers, collecting on past-due balances, and ensuring accurate billing.

The ideal candidate has 2+ years in AR/Collections, strong customer service, and proficiency with Microsoft Office and ERP systems. A detail-oriented, problem-solving mindset is essential for success in this role.