Specialist, Collections - Hybrid

XPO Logistics, Inc.; North Richland Hills, Northern (TX, KY); Hybride; USD 48 000 - 64 000; Plein temps

Avantages offerts par ce poste

Competitive compensation package

Full health insurance benefits on day

Life and disability insurance

Earn up to 13 days of PTO over your第一

9 paid company holidays

401(k) option with company match

Education assistance

Résumé du poste

XPO Logistics, Inc. is seeking a Collections Specialist in North Richland Hills, TX to manage accounts receivable, generate reports, and support timely payments in our fast-paced environment.

The role requires at least 1 year of high-volume collections and proficiency in Microsoft Office, with knowledge of Mainframe, Oracle, and GetPaid systems. You will collaborate with pay agents and cross-functional teams to resolve issues.

Qualifications

• 1 year of high-volume collections experience.
• Experience with Microsoft Office products including Excel.
• Solid knowledge of Mainframe, Oracle, and GetPaid systems.
• Understanding of rule sets/rate aids and contracts.
• Ability to prioritize and manage multiple responsibilities.
• Incredible work ethic, strong attention to detail.
• Goal-oriented with solid problem-solving skills.

Responsabilités

• Generate reports, identify invoices, upload documents, and track AR with pay agents and internal systems.
• Manage accounts receivable to ensure timely debt data input in third-party systems.
• Coordinate with the EDI onboarding team to ensure transmission/mapping success or fix issues for prompt payment.
• Identify billing and pricing trends and report issues to collectors.
• Monitor payment status in third-party systems and update XPO internal systems.

Connaissances

High-volume collections

Excel proficiency

Formation

High school diploma or equivalent

Outils

Mainframe

Oracle

GetPaid

Description du poste

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What you’ll need to succeed as a Collections Specialist at XPO

• 1 year of high-volume collection experience
• Experience with Microsoft Office products including Excel

Preferred qualifications:

• High school diploma or equivalent education
• Solid knowledge of Mainframe, Oracle, and GetPaid systems
• Understanding of rule sets/rate aids and contracts
• Ability to prioritize and manage multiple responsibilities
• Incredible work ethic, strong attention to detail
• Goal-oriented with solid problem-solving skills

About the Collections Specialist job

Pay, benefits and more.

• C ompetitive compensation package
• Full health insurance benefits are available on day one
• Life and disability insurance
• Earn up to 13 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance

What you’ll do on a typical day:

• Generate reports, identify invoices, upload documents, manage AR and notate changes back to pay agent auditor and XPO internal systems.
• Manage accounts receivable to ensure timely data input of outstanding debt resolution in third-party systems.
• Manage and engage EDI onboarding team for transmissions/mapping success or failure and correct to ensure root cause resolution and prompt payment.
• Identify trends regarding billing, pricing, and accessorial fee issues to report to the collector for identified customers.
• Monitor and maintain payment status from the third-party system and update the XPO internal system.

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here .

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth