Hybrid Collections Analyst (SAP) - 401k + Health

Swipejobs; Charlotte (NC); Híbrido; USD 30 000 - 47 000; Tempo integral

Resumo da oferta

Corestaff powered by Swipejobs is seeking a Collections Professional with strong Excel and multi-tasking skills in a hybrid role based in Charlotte, NC. You will contact customers to collect payments, act as a liaison, monitor accounts, and negotiate repayment plans.

Ideal candidates have 1–3 years in collections or related fields, with excellent communication skills and a detail-driven approach. SAP and HighRadius experience are preferred and a team-oriented environment is emphasized.

Qualificações

• 1-3 years of relevant work experience.
• Experience in collections, accounts receivable, credit, or related field.
• Strong verbal and written communication skills.
• Comfortable handling frequent phone and email communication.
• Ability to negotiate payment arrangements professionally.
• Ability to reconcile accounts and identify discrepancies.
• Strong attention to detail and organizational skills.
• Ability to manage multiple assigned accounts and follow up consistently.
• Ability to work independently and as part of a team.
• Preferred experience: SAP.
• Preferred experience: HighRadius.
• Preferred experience: Credit/Collections experience.

Responsabilidades

• Contact customers and creditors by phone and email regarding outstanding payments.
• Act as a liaison between creditors and customers throughout the collections process.
• Monitor and manage assigned customer accounts.
• Initiate collection and recovery efforts on past-due accounts.
• Negotiate payment arrangements with customers.
• Develop repayment plans to improve collections and payment recovery.
• Reconcile customer accounts and payment records.
• Maintain accurate account and collection activity records.
• Work effectively in a cubicle-based office environment.
• Work Monday-Friday, 8:00 AM-5:00 PM, with a hybrid schedule of 2 work-from-home days per week.

Conhecimentos

Excel

Multi-tasking

Verbal communication

Written communication

Negotiation

Attention to detail

Ferramentas

SAP

HighRadius

Descrição da oferta de emprego

Corestaff powered by Swipejobs is seeking a Collections Professional with strong Excel and multi-tasking skills in a hybrid role based in Charlotte, NC. You will contact customers to collect payments, act as a liaison, monitor accounts, and negotiate repayment plans.

Ideal candidates have 1–3 years in collections or related fields, with excellent communication skills and a detail-driven approach. SAP and HighRadius experience are preferred and a team-oriented environment is emphasized.