Hybrid Collections Specialist | 9/80 Schedule + Growth

Mercury-Systems; Andover (MA); Hybrid; USD 38,000 - 77,000; Full time

Benefits offered by this job

9/80 schedule

Health insurance

Stock purchase plan

Tuition reimbursement

Access to LinkedIn Learning

Job summary

Mercury Systems in Andover, MA is seeking a Collections Specialist to manage credit and collections for a select customer portfolio, supporting quarterly cash targets. The role emphasizes accuracy, process discipline, and cross-functional collaboration with accounting and sales.

You will perform cash applications, resolve unapplied receipts, and participate in AR aging reviews while maintaining strong internal and external customer relationships.

Qualifications

• 0–1 year of credit/collection experience.
• Analytical and problem-solving skills for customer accounts.
• Experience with ERP systems.
• Proficient in Microsoft Excel.

Responsibilities

• Credit and collection activities.
• Cash application activities.
• Research and resolve unapplied receipts.
• Participate in weekly AR aging reviews.
• Maximize collection of past-due balances.
• Research and resolve account discrepancies.
• Establish and maintain customer relationships.
• Credit evaluations / new customer setup.
• Credit hold maintenance / releasing orders.
• Process credit cards.
• Access customer portals for invoicing and collection.

Skills

Credit / collections experience

Analytical and problem-solving

ERP experience

Excel proficiency

Tools

ERP systems

Microsoft Excel

Job description

Mercury Systems in Andover, MA is seeking a Collections Specialist to manage credit and collections for a select customer portfolio, supporting quarterly cash targets. The role emphasizes accuracy, process discipline, and cross-functional collaboration with accounting and sales.

You will perform cash applications, resolve unapplied receipts, and participate in AR aging reviews while maintaining strong internal and external customer relationships.