Collections Specialist

Mercury-Systems; Andover (MA); Hybrid; USD 38,000 - 77,000; Full time

Benefits offered by this job

9/80 schedule

Health insurance

Stock purchase plan

Tuition reimbursement

Access to LinkedIn Learning

Job summary

Mercury Systems in Andover, MA is seeking a Collections Specialist to manage credit and collections for a select customer portfolio, supporting quarterly cash targets. The role emphasizes accuracy, process discipline, and cross-functional collaboration with accounting and sales.

You will perform cash applications, resolve unapplied receipts, and participate in AR aging reviews while maintaining strong internal and external customer relationships.

Qualifications

• 0–1 year of credit/collection experience.
• Analytical and problem-solving skills for customer accounts.
• Experience with ERP systems.
• Proficient in Microsoft Excel.

Responsibilities

• Credit and collection activities.
• Cash application activities.
• Research and resolve unapplied receipts.
• Participate in weekly AR aging reviews.
• Maximize collection of past-due balances.
• Research and resolve account discrepancies.
• Establish and maintain customer relationships.
• Credit evaluations / new customer setup.
• Credit hold maintenance / releasing orders.
• Process credit cards.
• Access customer portals for invoicing and collection.

Skills

Credit / collections experience

Analytical and problem-solving

ERP experience

Excel proficiency

Tools

ERP systems

Microsoft Excel

Job description

Join a dynamic, collaborative accounting team of highly motivated individual contributors who have a solid teamwork mindset. You will be part of a broad band of personalities that will make the work hours an enjoyable place to be.

In this role of a Collections Specialist, the candidate will be managing the credit/collection activity for a select customer portfolio toassistwith meeting the company's quarterly cash metrics.

Job Responsibilities:

• Credit and Collection Activities
• Cash Application Activities
• Research and resolve unapplied receipts
• Participate in weekly AR Aging reviews
• Actively work to maximize the collection of past-due balances
• Research and resolve any account discrepancies
• Establish &maintaingood customer relationships, both internal & external
• Credit evaluations/ New customer setup
• Credit hold maintenance/ releasing orders
• Process credit cards
• Accessing/learning customer portals for invoicing & collection purposes
• Process Improvement Initiatives to achieve great efficiencies and controls
• Perform other duties and special projects as assigned

This position requires you to access information that is subject to U.S. export regulations. You may only access such information if you are a U.S. citizen, lawfulpermanent resident

Required Qualifications:

• Typically requires 0-1 year experience in credit / collection experience
• Analytical and problem-solving skills related to customer account reconciliations
• ERP experience
• Proficient in Microsoft Excel

Preferred Qualifications:

• Month-end closing activities

This position is hybrid out of our Andover, MA location. Enjoy every other Friday off with our 9/80 work schedule!

.Fulltime Equivalent Job Grade Salary Range for this position

• $34,200.00 - $68,400.00 annual salary for in-office or hybrid employees in FL, GA, IN, AZ, AL, MD or TX, and all remote employees
• $38,300.00 - $76,600.00 annual salary for in-office or hybrid employees in VA, CA, NH or MA
• $40,400.00 - $80,700.00 annual salary for in-office or hybrid employees in NJ

Additional Information

Mercury considers a variety of factors to determine individual base salary offers to candidates, including:

• the role and related responsibilities;
• education, training, skills and certifications;
• internal equity with others employed by Mercury in similar roles;
• geographic location; and
• alignment with market data.

In addition to base salary, Mercury provides a variety of benefits for team members including:

• bonus opportunities (or special incentives for sales positions);
• health, life and disability insurance;
• company-paid holidays and time off;
• discounted employee stock purchase plan;
• tuition reimbursement; and
• access to professional development and personal wellness platforms including LinkedIn Learning, Headspace, Aaptiv and Virgin Pulse.

Team members at the Director or Vice President level are also eligible to receive annual stock-based awards.

Mercury offers a 9/80 alternative work schedule that provides employees more opportunity for work/ life balance (available based off location)

Why Mercury?

Why should you join Mercury Systems?

Mercury Systems is a technology company that makes the world a safer, more secure place. We push processing power to the tactical edge, making the latest commercial technologies profoundly more accessible for today's most challenging aerospace and defense missions. From silicon to system scale, Mercury enables customers to accelerate innovation and turn data into decision superiority. Headquartered in Andover, Massachusetts, Mercury employs more than 2,300 people in 24 locations worldwide. To learn more, visit mrcy.com

Our Culture

We are committed to making Mercury a great place to work, no matter where our employees are located. We offer a casual and enjoyable atmosphere that allows employees to learn and grow. We help and care for one another and work as one to achieve results for us and for our customers. We value communication and transparency, and strive to foster two-way dialogue at all levels of the organization. We are committed to lifelong learning, offering comprehensive skills training and tuition reimbursement. Whether you're just starting out on your career journey or you are an experienced professional, it's important to us that you feel recognized and rewarded for your contributions.

Mercury Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Mercury Systems is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact the number below for assistance.