Hybrid Cloud & Distributed Systems Engineer

The Briefed; Austin (TX); Hybrid; USD 100,000 - 170,000; Full time

Job summary

MongoDB is seeking a Technical Services Engineer to advise customers on MongoDB architecture, performance, recovery and security. You’ll work with our largest customers, addressing complex challenges and advocating for customer needs to product teams.

The role is based in Austin with a hybrid work model, engaging across cloud platforms and on-prem infrastructure. Strong diagnostic and cloud experience are essential for success.

Qualifications

• Experience in systems or database administration, architecture, or performance tuning.
• Strong diagnostic and troubleshooting skills with real-time problem solving.
• Experience with large-scale production environments and cloud resources.

Responsibilities

• Serve as an expert resource on MongoDB architecture, performance, recovery and security.
• Collaborate with product management and development teams to advocate for customers.
• Contribute to internal tooling for performance, benchmarking, and diagnostics.

Skills

Systems administration

Distributed systems

Network Administration

Database architecture

Application Architecture

Data architecture

Performance tuning

Java

Python

C/C++

JavaScript

Tools

Linux

Windows

AWS

Azure

Google Cloud Platform

Job description

MongoDB is seeking a Technical Services Engineer to advise customers on MongoDB architecture, performance, recovery and security. You’ll work with our largest customers, addressing complex challenges and advocating for customer needs to product teams.

The role is based in Austin with a hybrid work model, engaging across cloud platforms and on-prem infrastructure. Strong diagnostic and cloud experience are essential for success.