Hybrid Client Services & Sales Coordinator — Boston

Pri-Med; Boston (MA); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Flexible work schedule

Summer Fridays

Winter Vacation

Paid parental leave

401(k) with company match

Flexible spending accounts

Commuter benefits

Pet insurance

Volunteer opportunities

Job summary

Pri-Med in Boston is seeking a Client Services & Sales Coordinator to manage the full lifecycle of client logistics across programs, including client management, implementation, and post-program reporting, with a focus on supporting sales activities.

This hybrid role requires handling multiple projects, building strong client relationships, and collaborating with internal teams; occasional domestic travel is expected.

Qualifications

• BS/BA degree with at least 1 year of experience in account management, client services, or project management.
• Healthcare/pharmaceutical industry experience is a plus.
• Highly organized with strong attention to detail, clear communication, and problem-solving skills.
• Proven ability to multi-task and meet tight deadlines.
• Ability to understand and communicate data metrics related to product offering.
• Proficiency in Microsoft Office: Outlook, Word, PowerPoint, and Excel.

Responsibilities

• Oversee all aspects of multiple concurrent projects from initiation to completion.
• Serve as the primary point of contact for clients, managing timelines, deliverables, and expectations for both in-person and virtual programs.
• Become a subject matter expert on product offerings and specs.
• Act as the bridge between clients and internal teams, ensuring effective communication and alignment on project objectives.
• Collaborate with the internal digital team to ensure timely development and launch of client programs and products.
• Provide post-show data metrics to clients and assist sales with roll-up of metrics to drive additional revenue.
• Manage the preparation and organization of sales materials for annual programs.
• Oversee the schedule for rebooking exhibitors.
• Track and manage sales-ready leads generated from campaigns, ensuring that all activities are accurately logged. Distribute these leads to the sales team and monitor their progress.
• Qualify and advance leads through a structured lead cycle while collaborating with the territory Sales Manager.
• Provide hands‑on support during in-person and virtual conferences, particularly in the execution of theaters and sponsorships.
• Some domestic travel is required, approximately 6 to 8 times annually, including occasional weekends.
• Additional responsibilities as needed to support the sales and client services team objectives.

Skills

Organization

Communication

Problem solving

Multi-tasking

Data metrics

Education

BS/BA degree

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Word

Job description

Pri-Med in Boston is seeking a Client Services & Sales Coordinator to manage the full lifecycle of client logistics across programs, including client management, implementation, and post-program reporting, with a focus on supporting sales activities.

This hybrid role requires handling multiple projects, building strong client relationships, and collaborating with internal teams; occasional domestic travel is expected.