Hybrid Client Service Specialist I (2 Days Remote)

HCSC Group; Lombard (IL); Hybrid; USD 48,000 - 86,000; Full time

Job summary

Health Care Service Corporation (HCSC) in Lombard, IL is seeking a Sales and Marketing Support specialist to assist clients, sales leadership, and account managers. You will respond to requests related to claims, data issues, campaigns, and reporting, coordinating with internal teams to ensure timely service.

The ideal candidate brings strong communication, problem-solving, customer service, and relationship management skills, with 1 year of experience in claims or 5 years in sales/marketing or

Qualifications

• Bachelor’s degree and 1 year experience reviewing complex claims OR 5 years experience in Sales, Marketing, Claims, Customer Service or provider service involving processing or coordination of service for health care clients
• Completion of Blue Chip training and experience with Blue Chip systems capabilities and/or processes
• Knowledge with benefits provisions of group contracts and system interface skills

Responsibilities

• Provide sales and marketing support to clients, sales leadership, and account executives/managers
• Respond to client and business partner requests related to claims and data issues, recruitment campaigns, sales products, reporting and other account-related inquiries
• Research and resolve requests, coordinate with internal teams, and utilize available resources to ensure timely and accurate service

Skills

Communication

Problem-solving

Customer service

Relationship management

Education

Bachelor's degree

Tools

Blue Chip system

Job description

Health Care Service Corporation (HCSC) in Lombard, IL is seeking a Sales and Marketing Support specialist to assist clients, sales leadership, and account managers. You will respond to requests related to claims, data issues, campaigns, and reporting, coordinating with internal teams to ensure timely service.

The ideal candidate brings strong communication, problem-solving, customer service, and relationship management skills, with 1 year of experience in claims or 5 years in sales/marketing or