Lead Marketing Service Representative

Health Care Service Corp.; Chicago (IL); Hybrid; USD 56,000 - 124,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a role that supports Sales Executives in prospecting, acquiring, and renewing business. You will develop client relationships, evaluate RFPs, and assist with plan design decisions to move clients to HCSC.

The position involves implementing benefits, coordinating with internal partners, and maintaining knowledge of HCSC and Dearborn products along with competitors. A hybrid work model with Downers Grove, IL presence is offered.

Qualifications

• Two years minimum in health care management marketing services or 5 years in sales/marketing/health insurance coordination.
• Knowledge of group health products, benefits comparison, and implementation.
• Life and Health state licenses or ability to obtain for state of operations within 90 days of starting in role.
• Interpersonal skills to interact professionally with both internal and external contacts.
• Analytical and decision-making skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Support Sales Executives to assist in prospecting and acquiring new business.
• Develop and maintain relationships with consultants, brokers, and clients.
• Evaluate initial RFP and create a summary including benefits, population, size, location, and reporting.
• Submit RFP to Underwriting.
• Determine plan design, funding, and network options.
• Gather data, create, maintain, and/or verify databases. Create or prepare reports.
• Respond to questions from prospect and their consultant/broker regarding benefit information and available benefit options.
• During Implementation process, manage the process in transitioning benefits from carrier we are replacing to the HCSC Automated Benefits Summary and identify differences. Coordinate this activity with Sales Executive for unique and custom accounts.
• Work with internal HCSC partners to identify standards, ranges, filings, and coding's ability to move members to HCSC. Coordinate this activity with Sales Executive for unique and custom accounts.
• During the implementation process, conduct benefit review with the group.
• Maintain knowledge of HCSC and Dearborn products and our competitors' products and how to differentiate and translate differences as part of the implementation process.
• May lead or participate in special projects/initiatives.
• May include some travel.
• Maintain life and health insurance general agent licenses.

Skills

Health care marketing

Sales support

Prospecting

Education

Associate or Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

NOTE: This is a Hybrid workstyle, meaning three days per week in Downers Grove, IL office and two days per week remote. This Position Is Responsible For Supporting Sales Executives Or Account Management Executives In The Prospecting, Acquiring Or Renewing Business. Support Management Including Leading Or Participating In Special Projects/Initiatives.

Job Description

• Support Sales Executive(s) to assist in prospecting and acquiring new business.
• Develop and maintain business relationships with consultants, brokers, and new clients/customer representatives.
• Evaluate the initial RFP and create a summary including benefits, population, size, location, and what reporting is available.
• Submit RFP to Underwriting.
• Determine what we can and can't administer and make recommendations on plan design, funding, and network options.
• Gather data, create, maintain, and/or verify databases. Create or prepare reports.
• Respond to questions from prospect and their consultant/broker regarding benefit information and available benefit options.
• During Implementation process, manage the process in transitioning benefits from carrier we are replacing to the HCSC Automated Benefits Summary and identify differences. Coordinate this activity with Sales Executive for unique and custom accounts.
• Work with internal HCSC partners to identify standards, ranges, filings, and coding's ability to move members to HCSC. Coordinate this activity with Sales Executive for unique and custom accounts.
• During the implementation process, conduct benefit review with the group.
• Maintain knowledge of HCSC and Dearborn products and our competitors' products and how to differentiate and translate differences as part of the implementation process.
• May lead or participate in special projects/initiatives.
• May include some travel.
• Maintain life and health insurance general agent licenses.

Required Job Qualifications

• At least two years of work experience as a health care management Marketing Service Representative OR 5 years of experience in combination of sales/marketing/health insurance experience involving processing and coordination of services for health care clients.
• Knowledge of group health products, comparing benefits, and implementation process.
• Possess Life and Health State Health Insurance Licenses or obtain Life and Health State Health Insurance Licenses for the state of operations within 90 days of starting in role.
• Interpersonal skills to interact professionally with both internal and external contacts.
• Analytical and decision-making skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Preferred Job Qualifications

• Associate or Bachelor's Degree.
• Experience with sales databases.

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

Base Pay Range $55,900.00 - $123,500.00 Exact compensation may vary based on skills, experience, and location.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process.

Required Job Qualifications

• At least two years of work experience as a health care management Marketing Service Representative OR 5 years of experience in combination of sales/marketing/health insurance experience involving processing and coordination of services for health care clients.
• Knowledge of group health products, comparing benefits, and implementation process.
• Possess Life and Health State Health Insurance Licenses or obtain Life and Health State Health Insurance Licenses for the state of operations within 90 days of starting in role.
• Interpersonal skills to interact professionally with both internal and external contacts.
• Analytical and decision-making skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.

NOTE: This is a Hybrid workstyle, meaning three days per week in Downers Grove, IL office and two days per week remote.