Marketing Services Representative

IL PLAN; Downers Grove (IL); Hybrid; USD 42,000 - 93,000; Full time

Job summary

HCSC in Downers Grove, IL is seeking a Health Insurance Sales Support professional to assist sales and account teams with prospecting, renewals, and customer inquiries. The role is hybrid—3 days in office and 2 days remote—offering collaboration with stakeholders and travel to customer sites as needed.

Ideal candidates have a bachelor degree or equivalent experience in health care/insurance service, licensing or license pursuit, and strong MS Office skills.

Qualifications

• Bachelor degree or 5 years in health care/insurance service roles.
• State Insurance License(s) or ability to obtain licenses as required.
• Strong written and verbal communications and professional interaction.
• Proficient in MS Excel, Word, PowerPoint and Access.

Responsibilities

• Support Sales or Account Management to prospect, acquire or renew business.
• Conduct research for prospective business and respond to inquiries from customers or brokers.
• Relay information to Sales or AM teams and coordinate meetings as needed.
• Gather data, maintain databases, and prepare enrollment materials.
• Develop relationships with customer representatives and assist enrollment sessions.
• Travel may be required to customer sites.

Skills

Organizational skills

Verbal communication

Written communication

Telephone skills

Education

Bachelor degree / equivalent

State Insurance License(s)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Access

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is based in our Downers Grove, IL office. This role is hybrid 3 days a week in office and 2 days a week remote.

Job Purpose

This Position Is Responsible For Supporting Sales Representatives Or Account Management Personnel In The Prospecting, Acquiring, Or Renewing Business. Duties Vary Based On Market And Type Of Role Supporting And May Include Any Of The Following: Building Relationships With Customer Representatives/Brokers, Researching And Coordinating The Resolution Of Customer Issues, Preparing And Analyzing Reports, Participating/Leading Enrollment Meetings, Gathering Information For RFPs, Preparing Or Implementing New Accounts Or Renewals, And Travel To Customer Sites.

Job Responsibilities

• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• May conduct research for prospective business.
• Research inquiries received from customers, Brokers, or company representatives.
• Relay information to Sales or Account Management personnel or responds directly to customer or company representative.
• May coordinate meetings.
• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review forms received for completeness.
• Develop relationships with customer representatives.
• May respond to questions from prospect regarding benefit information and available benefit options.
• May include some travel.

JOB REQUIREMENTS

• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
• State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
• Organizational and decision-making skills; written and verbal communications skills including telephone skills.
• Ability to interact professionally with both internal and external contacts.
• Proficient in Microsoft Excel, Word, PowerPoint and Access.

Compensation: $41,700.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards