Marketing & Support Specialist — Health Insurance

Health Care Service Corp.; Albuquerque (NM); Hybrid; USD 48,000 - 86,000; Full time

Job summary

Health Care Service Corporation (HCSC) seeks a detail‑oriented professional to support sales representatives or account management in prospecting, acquiring, or renewing business. The role involves building relationships with customer representatives/brokers, coordinating enrollment activities, and assisting with RFPs and renewals.

This is a Flex (Hybrid) role: 3 days in office; 2 days remote. Base pay ranges from $47,500 to $86,000 per year, with eligibility for an incentive plan.

Qualifications

• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
• State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
• Organizational and decision-making skills; written and verbal communications skills including telephone skills.
• Ability to interact professionally with both internal and external contacts.
• Proficient in Microsoft Excel, Word, PowerPoint and Access.

Responsibilities

• Support sales representatives or account management personnel in prospecting, acquiring, or renewing business.
• Build relationships with customer representatives/brokers, researching and coordinating resolution of customer issues.
• Prepare and analyze reports, participate in enrollment meetings, gather information for RFPs, and assist with new accounts or renewals.
• Travel to customer sites as needed.

Skills

Relationship building

Communication

Time management

License management

Education

Bachelor's degree in health care or related field

Tools

Excel

Word

PowerPoint

Access

Job description

Health Care Service Corporation (HCSC) seeks a detail‑oriented professional to support sales representatives or account management in prospecting, acquiring, or renewing business. The role involves building relationships with customer representatives/brokers, coordinating enrollment activities, and assisting with RFPs and renewals.

This is a Flex (Hybrid) role: 3 days in office; 2 days remote. Base pay ranges from $47,500 to $86,000 per year, with eligibility for an incentive plan.