Hybrid Client Service Coordinator — Legal & Disability

Pond Lehocky Giordano Inc.; Philadelphia (Philadelphia County); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Pond Lehocky Giordano Inc. is seeking a Client Service Coordinator to join our Philadelphia team. This full-time role requires strong phone communication, multitasking, and meticulous organization to support attorneys, clients, doctors, and opposing counsel in a fast-paced practice area.

The position is hybrid remote in Philadelphia, PA 19103, offering hourly pay with productivity incentives. The ideal candidate will handle outbound/inbound calls, manage department emails, and assist with

Qualifications

• Excellent phone communication with clients and professionals.
• Strong multitasking and organizational skills.
• Willingness to learn about different practice areas.

Responsibilities

• Make outbound calls to clients and/or doctors based on assignments from attorneys.
• Assist with inbound calls in rotation with the team.
• Handle administrative assignments related to the case.
• Assist with department emails and faxes as needed.
• Other projects and responsibilities, as assigned by the department manager.

Skills

Phone skills

Multitask

Attention to detail

Willingness to learn

Bilingual

WC law knowledge

Client communication

Job description

Pond Lehocky Giordano Inc. is seeking a Client Service Coordinator to join our Philadelphia team. This full-time role requires strong phone communication, multitasking, and meticulous organization to support attorneys, clients, doctors, and opposing counsel in a fast-paced practice area.

The position is hybrid remote in Philadelphia, PA 19103, offering hourly pay with productivity incentives. The ideal candidate will handle outbound/inbound calls, manage department emails, and assist with