Hybrid Client Scheduling Specialist

Sunrise Systems, Inc.; Whitehouse Station (NJ); On-site; USD 40,000 - 54,000; Full time

Job summary

Sunrise Systems, Inc. is seeking a Client Scheduling Coordinator to manage the appointment lifecycle for home assessments. The role is primarily on-site in Whitehouse Station, NJ, with some remote work during certain shifts.

The schedule includes 4 on-site days and 1 remote day, with full-time hours and a training period. Responsibilities include high-volume outreach, coordinating calendars via Outlook, and maintaining strong client relationships while meeting timeliness goals.

Qualifications

• High school diploma or GED required; college degree or progress is a plus.
• 2–4 years of customer service experience.
• Strong verbal and written communication skills.

Responsibilities

• Serve as the point of contact between the client and the client throughout the home assessment scheduling process.
• Make a high volume of outbound contacts (calls/emails) to secure appointments.
• Maintain an appointment-setting process that accommodates client and partner needs.
• Follow through with tasks efficiently using company resources.
• Ensure scheduling details are accurate and timely.

Skills

Communication skills

Calendar management

Customer service

Education

GED/High School Diploma

Tools

Outlook

Job description

Sunrise Systems, Inc. is seeking a Client Scheduling Coordinator to manage the appointment lifecycle for home assessments. The role is primarily on-site in Whitehouse Station, NJ, with some remote work during certain shifts.

The schedule includes 4 on-site days and 1 remote day, with full-time hours and a training period. Responsibilities include high-volume outreach, coordinating calendars via Outlook, and maintaining strong client relationships while meeting timeliness goals.