Hybrid Client Coordinator - Medical Records & Support

ExamWorks, Inc.; Mount Laurel Township (NJ); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

401k

Job summary

ExamWorks, Inc. is seeking a Hybrid Client Coordinator to join our team in Mount Laurel, NJ.

The role handles client inquiries, processes outbound mail, manages document indexing, and coordinates Independent Medical Examinations (IMEs), with attendance confirmation and records distribution. This full-time position offers 3 days in the office and 2 days remote, Monday through Friday, 8am–5pm EST, with competitive pay of $17.50–$19.50 per hour.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of clerical experience; or equivalent combination of education and experience preferred.
• Experience in a medical office or insurance industry preferred.

Responsibilities

• Handle client inquiries promptly; respond to questions and status requests.
• Enter client information in appropriate systems and retrieve data.
• Maintain daily contact with QA regarding workflow and report status.
• Coordinate with providers for assignments and update databases.
• File and archive cases; ensure client data is current and compliant.
• Operate independently and with team to resolve issues and return cases timely.
• Direct calls to other departments as needed.
• Perform clerical duties such as typing, emailing, and proofreading.

Skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

ExamWorks, Inc. is seeking a Hybrid Client Coordinator to join our team in Mount Laurel, NJ.

The role handles client inquiries, processes outbound mail, manages document indexing, and coordinates Independent Medical Examinations (IMEs), with attendance confirmation and records distribution. This full-time position offers 3 days in the office and 2 days remote, Monday through Friday, 8am–5pm EST, with competitive pay of $17.50–$19.50 per hour.