Hybrid Client Coordinator - Inquiries & Docs

Paycom - ATS; Mount Laurel Township (NJ); Hybrid; USD 24,000 - 27,000; Full time

Job summary

Paycom - ATS is seeking a Hybrid Client Coordinator in Mount Laurel, NJ. The role supports client inquiries, processes mail, and manages document indexing while coordinating IMEs and medical records. It requires attention to detail and strong customer service.

The position is full-time, 8am–5pm EST, with 3 days in office and 2 days remote. Prior clerical experience and a HIPAA-aware mindset are essential for success.

Qualifications

• High school diploma or equivalent; minimum one year of clerical experience.
• Experience in a medical office or insurance setting preferred.
• Must type 40 WPM and follow HIPAA regulations.

Responsibilities

• Handle client inquiries promptly and communicate status clearly.
• Enter client or claimant information into systems accurately.
• Coordinate IME attendance and distribute medical records.
• File, mail, scan documents, and support QA with workflow.

Skills

Customer service

Data entry

HIPAA compliance

Typing 40 WPM

Strong communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

Paycom - ATS is seeking a Hybrid Client Coordinator in Mount Laurel, NJ. The role supports client inquiries, processes mail, and manages document indexing while coordinating IMEs and medical records. It requires attention to detail and strong customer service.

The position is full-time, 8am–5pm EST, with 3 days in office and 2 days remote. Prior clerical experience and a HIPAA-aware mindset are essential for success.