Client Coordinator: Medical Admin & Records Liaison

ExamWorks; Mount Laurel Township (NJ); On-site; USD 24,000 - 27,000; Full time

Job summary

ExamWorks is seeking a Client Coordinator to join our Mt. Laurel, NJ team.

This full-time role handles client inquiries, processes outbound mail, and manages document indexing while coordinating Independent Medical Examinations (IMEs) including attendance confirmation and distribution of medical records. The position requires a high school diploma, at least one year of clerical experience, and proficiency with Word, Outlook and Excel.

Qualifications

• High school diploma or equivalent required.
• Minimum one year clerical experience; medical office or insurance industry preferred.
• Must be proficient with basic computer software including Word, Outlook, and Excel.
• Ability to maintain HIPAA compliance and confidentiality.

Responsibilities

• Handle inquiries from clients or their representatives and provide timely status updates.
• Enter and retrieve client information in databases and maintain data accuracy.
• Coordinate Independent Medical Examinations (IMEs), including confirming attendance and distributing medical records.
• File and archive open and closed cases; maintain document indexing and organization.
• Notify management of report issues or delays and collaborate with QA on workflow.
• Perform clerical duties such as typing, emailing, proofreading, and general admin tasks.

Skills

Typing 40 WPM

MS Word

Outlook

Excel

HIPAA compliance

Education

High school diploma

Job description

ExamWorks is seeking a Client Coordinator to join our Mt. Laurel, NJ team.

This full-time role handles client inquiries, processes outbound mail, and manages document indexing while coordinating Independent Medical Examinations (IMEs) including attendance confirmation and distribution of medical records. The position requires a high school diploma, at least one year of clerical experience, and proficiency with Word, Outlook and Excel.